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| Patient and Medication Safety News Archives - 2007 |
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December 2007
The Pittsburgh Business Times reports that the Jewish Healthcare
Foundation and Pittsburgh Regional
Health Initiative is preparing to
launch a web-based training program
for medical professionals who are
involved in eliminating hospital
acquired infections and other
quality improvement efforts.
USA Today reports that hospitals across the
USA have been stepping up their
fight against all types of
infections, especially superbugs
that have been found to be more
common and more deadly than
previously believed.
USA Today reports that although virtually all
doctors think they should report
impaired or incompetent colleagues
or serious medical errors to the
relevant authorities, nearly half
don’t, a study suggests.
November 2007
The Wall Street Journal reports that adding a rapid-response
team--a crisis team that is
mobilized within the
hospital--reduced overall death
rates in a pediatric hospital,
according to a Stanford University
study that found an 18 percent
reduction in mortality during a
19-month period. (see attached article)
The Philadelphia Inquirer reports that new, highly
drug-resistant strains of common
bacteria have emerged during the
last several years. What really
scare doctors are bacteria strains
that can survive virtually all of
the dozens of antibiotics in the
modern medical arsenal.
The Herald reports that Mercer County hospitals
have reported recent cases of the
so-called “superbug” MRSA, an
antibiotic-resistant staph
infection, and are taking steps to
prevent it from spreading.
A Wall Street Journal commentary by John Kerry and Newt
Gingrich hails the benefits of
e-prescribing, noting “This is
something Republicans and Democrats
can agree on. While we continue to
debate how to cover the uninsured,
improve quality, and lower costs,
there is too little being done to
modernize health care. E-prescribing
for Medicare is just the beginning
of the modernization and
digitization our ailing health-care
system urgently needs.”
State News:
The Express Times reports on yesterday’s Northampton
County Council meeting to discuss
the creation of a bi-county health
department.
The York Daily records reports on yesterday’s Great
American Smokeout and the smoke-free
efforts of its community, including Memorial, York and Gettysburg
hospitals.
October 2007
The Associated
Press reports that testing all new
hospital patients for a dangerous
staph “superbug” could help wipe out
a germ that likely kills more
Americans than AIDS, consumer
advocates say and early evidence
suggests.
The Indiana Gazette reports that area school and
hospital administrators are well
aware of the dangers of an
antibiotic-resistant bacteria
receiving national attention, and
they are taking steps to educate
students and staffs on how to
identify and avoid the infection.
The Herald-Standard reports that Uniontown Hospital and
local school districts have taken
steps to stem the spread of
potentially deadly infections from a
drug-resistant staph “superbug.”
MSNBC.com reports that testing all new
hospital patients for a dangerous
staph “superbug” could help wipe out
a germ that likely kills more
Americans than AIDS, consumer
advocates say and early evidence
suggests. Yet few U.S. hospitals do
it, and many fight efforts to
require it.
The Leader Times reports that officials at Armstrong
County Memorial Hospital said that
recent MRSA reports are misleading
and causing unnecessary fear.
In a Philadelphia Inquirer op-ed, the director of the Agency
for Healthcare Research and Quality
writes that, “Pa. and N.J. are
taking steps to reduce
hospital-acquired infections.”
State News:
The Erie Times-News reports that while the dreamy term
of “universal health care” grows
stronger in the American political
lexicon, Gov. Rendell said a plan
he’s promoting comes closest to
reality.
September 2007
The Associated Press reports that British hospitals are
banning neckties, long sleeves, and
jewelry for doctors, and their
traditional white coats, in an
effort to stop the spread of deadly
hospital-borne infections, according
to new rules.
For the first time in at least a
decade, the five largest hospitals
in Lackawanna and Luzerne counties
had no mortality rates significantly
higher than expected, a report
released today by the Pennsylvania
Health Care Cost Containment Council
reveals. Read more in Times-Tribune article.
The Washington Post reports that trying to get accurate
information on a hospital’s quality
by looking at websites can leave
would-be patients frustrated, due to
partial or dated data, a new study
finds.
Patient
Safety Grant Program—One
million charitable grant fund
established by Cardinal Health to
support initiatives by health care
providers that enhance patient
safety and quality of care. Grants
of up to $50,000 to hospitals
nationwide with 501(c)(3) status. Letter of Intent (required)
deadline: October 12, 2007.
Application deadline: January 14,
2007.
Hospital dress codes aim to cut
infections. Washing hands
remains an effective way to fight
hospital-acquired infections. But in
England, hospitals are raising the
bar a few notches by banning
neckties, long sleeves and jewelry.
Read more in the Patriot News article.
Yahoo! News reports that patients facing surgery
who try to check out the quality of
hospitals beforehand by doing
Internet searches often find
conflicting and incomplete
information posted, according to a
study published on Monday.
Safety and efficacy of
atorvastatin-induced very
low-density lipoprotein cholesterol
levels in patients with coronary
heart disease: A post hoc analysis
of the Treating to New Targets Study
This secondary analysis of the
Treating to New Targets study adds
support to the concept that for
patients with established
atherosclerotic cardiovascular
disease, a further risk reduction
without sacrifice of safety can be
achieved by reducing cholesterol to
very low levels. The
American Journal of Cardiology
The Wall Street Journal reports that hospitals around the
country are scrambling to put new
programs in place to prevent
pressure ulcers, commonly known as
bedsores, after the Centers for
Medicare and Medicaid Services
announced that as of October 2008,
it no longer will reimburse
hospitals for treating eight
reasonably preventable conditions. (see attached article)
The Associated Press reports that cutting the grueling
work hours of doctors-in-training
had little effect on reducing
patient deaths, according to two
large studies.
The Physician’s News Digest conducts an interview with Melissa
Speck, HAP’s director of policy
development, about the impact of
Pennsylvania’s new infection
reporting law.
The Bucks County Courier Times reports that British hospitals are
banning neckties, long sleeves, and
jewelry for doctors--plus
traditional lab coats--in an effort
to stop the spread of deadly
hospital-borne infections, according
to new rules published Monday.
Modern Healthcare Online reports that the health care
industry’s continued failure to
prevent hospital-acquired infections
appears to have no end in sight,
despite a steady stream of calls for
improvement and the threat of
regulation at the state level
picking up steam. Allegheny
General Hospital cited.
August 2007
Death and disability from
warfarin-associated intracranial and
extracranial hemorrhages
In warfarin anticoagulated patients
with atrial fibrillation,
intracranial hemorrhages caused
about 90% of the deaths from
warfarin-associated hemorrhage, as
well as the majority of disability
among survivors. When considering
anticoagulation, clinicians should
weigh the risk of intracranial
hemorrhage far more than the risk of
all other forms of major hemorrhage. The
American Journal of Medicine
Patients form advocacy groups to
improve safety
Patient advocacy groups are
springing up across the country to
work toward reducing medical errors
and ensuring patient safety. The
founder of the group Save the
Patient wanted to improve
communication among doctors,
hospitals and patients. "I want
people to understand ... how to take
care of themselves," she said. Chicago
Tribune (free registration)
Use of calcium or calcium in
combination with vitamin D
supplementation to prevent fractures
and bone loss in people ages 50 and
older: A meta-analysis
Evidence supports the use of
calcium, or calcium in combination
with vitamin D supplementation, in
the preventive treatment of
osteoporosis in people ages 50 or
older. For best therapeutic effect,
these authors recommend minimum
doses of 1200 mg of calcium and 800
IU of vitamin D, for combined
calcium plus vitamin D
supplementation. From The Lancet
(free registration required) The
Lancet
Environmentally Safe Health Care
Agencies: Nursing's Responsibility,
Nightingale's Legacy - The
intent of this article is to raise
the awareness of nursing staff
regarding the importance of proper
health care waste management so as
to enhance the quality of the health
care environment. Read more at medscape.com (requires free registration)
The Tribune-Review reports that national infection
control policies should be changed
to include regular testing of
hospital water systems for bacteria
that cause a particularly deadly
form of pneumonia, according to a
study led by the University of
Pittsburgh School of Medicine.
Deals link pay to performance at
hospitals - Pay-for-performance
contracts are evolving, albeit
slowly, into a standard part of new
provider agreements that health care
insurers negotiate with hospitals.
Read more in The Philadelphia Business Journal
A Tribune-Review editorial states that, “Pay for
performance is an idea as old as the
hills. Glad the government is
catching up… Medicare’s policy has
the earmarks for producing vastly
improved health care in the United
States."
The Associated Press reports that Medicare will stop
paying the costs of treating
infections, falls, objects left in
surgical patients and other things
that happen in hospitals that could
have been prevented.
A Carlisle Sentinel editorial states that, “Medicare
officials say that no longer paying
for the treatment of “preventable”
errors will save the government
billions of dollars--so much so that
private insurers are looking at
taking a similar step…Holding
hospitals and physicians accountable
in this way also could lead to
better health care and save lives.”
The New York Times reports that in a significant policy
change, Bush administration
officials say that Medicare will no
longer pay the extra costs of
treating preventable errors,
injuries, and infections that occur
in hospitals.
The Pocono Record reports that Northern Lehigh High
School sent out letters Monday that
several of its athletes had
contracted methicillin-resistant
Staphylococcus aureus, or MRSA, and
walking pneumonia. Coaches and
trainers of local sports teams are
doing their best to keep the same
thing from happening in the Poconos.
A Patriot-News editorial states that, “The
Governor’s plan on hospital acquired
infections and Medicare’s policy not
to pay for many types of infections
and errors will bring a missing
incentive to hospital care to get it
right the first time, every time."
USA Today reports that newborns in hospital
intensive care units are vulnerable
in so many ways. Now, a growing
number of hospitals are trying to
protect babies like these from a
newly recognized threat--the medical
equipment that provides them with
lifesaving blood, medicine, or
nutrition.
The Star-Ledger reports that
beginning next year, Medicare no
longer will pay extra to treat
certain infections that patients
pick up in the hospital. Nor will
Medicare pay for second surgeries to
retrieve objects left behind in
bodies or treatment for transfusion
patients given the wrong blood type.
The Pittsburgh Business Times reports that western Pennsylvania
hospitals are gearing up to meet new
mandatory infection reporting rules
by investing in equipment that
tracks hospital-acquired infections.
The Times Leader reports that as Medicare and
insurance companies look more
closely at performance and
efficiency, area hospitals are
participating in more programs aimed
at improving care, efficiency, and
patient satisfaction.
CMS Released IPPS Final Rule for
FY 2008
On August 1, the Centers for
Medicare & Medicaid Services (CMS)
issued the inpatient prospective
payment system (IPPS) final rule for
fiscal year (FY) 2008. Some of the
key provisions within the rule
include:
- Quality Measure
Reporting: The rule
adds one outcome measure for
reporting—Pneumonia, 30-day
mortality—for a total of 28
measures for a full update
during FY 2009. CMS did not
finalize the other proposed
measures because it has not
received National Quality Forum
(NQF) endorsement.
- Limited-Service
Hospitals and Patient Safety:
The final rule imposes a new
requirement that hospitals
disclose to patients if they are
physician-owned and make
available a list of physician
investors. The only exception is
for physicians with investments
in the form of publicly traded
stock or mutual funds.
The Philadelphia Inquirer letter to the editor by I. Steven
Udvarhelyi of Independence Blue
Cross and Kenneth J. Braithwaite of
the Delaware Valley Healthcare
Council states, “Thank you for
showcasing efforts by hospitals to
combat health care-associated
infections and a new Pennsylvania
law designed to step up infection
prevention.”
USA Today reports on the risks of outpatient
vs. in-hospital surgery. UPHS
cited.
July 2007
The Philadelphia Inquirer reports that Governor Rendell will
sign a bill today designed to reduce
the spread of bacteria acquired at
hospitals.
Tougher hospital infection
control measures coming to Pa. HARRISBURG, Pa. - Pennsylvania's
hospitals and nursing homes will be
required to promptly report patient
infections to state authorities and
take measures to reduce such
infections under a bill passed by
state lawmakers Saturday. Read
more in Mark Levy's article on
Philly.com
Health Care-Associated Infection
Bill Advances. The state House
of Representatives yesterday
approved a comprehensive amendment
to Senate
Bill 968,
the Health Care-Associated Infection
Prevention and Control Act. The
amendment, which passed by a vote of
197–0, included HAP’s changes
requiring the adoption of the
Centers for Disease Control and
Prevention’s National Healthcare
Safety Network (NHSN) internet-based
surveillance system as the primary
framework for hospitals to report
health care-associated infections to
the Pennsylvania Department of
Health, Pennsylvania Health Care
Cost Containment Council, and the
Patient Safety Authority. Final
action in the House is expected
later today. The bill would then
move back to the Senate for
concurrence before heading to the
Governor for signature.
The REPUBLICAN & Herald reports that hospital-acquired
infections have gone under the
microscope in other than the
clinical sense. Identifying and
controlling infections has emerged
as a key strategy in getting a
handle on runaway health care costs.
A Times-Tribune editorial states that, "The state
government, which has done a good
job in identifying infections as a
cost-driver, should develop a grant
program to help hospitals statewide
employ active surveillance as a
means to save lives and money."
The New York Times reports that a veterans' hospital in
Pittsburgh has significantly reduced
the number of patients who develop
deadly drug-resistant infections,
long a problem in the U.S.
CNN.com reports that studies are now finding
that not all hospitals are created
equal for every medical emergency.
Building a Better ER. Hospitals
Launch Programs to Get Emergency
Room Patients Fast Care.
It's bad enough to get sick or
injured, but even the most stoic of
patients can end up moaning in
frustration when stuck in an
emergency room for five or six
hours. Read more in ABC News
article:
A Philadelphia Inquirer editorial states that, "surgical
errors are statistically rare. But
the only acceptable number is zero.
Shining a bright light on these
foul-ups is smart preventive
medicine."
The New York Times reports that in most hospitals,
quiet surroundings are considered
vital to recuperation.one hospital
has found a way to dial down the
volume on the usual din through a
fairly simple noise-reducing
program.
June 2007
Pennsylvania Hospitals National
Pacesetters for Quality, Patient
Safety Since they became “mentor
hospitals” in the national “100,000
Lives” and “5 Million Lives”
campaigns, seven Pennsylvania
hospitals and health systems have
had a huge impact on health care
across Pennsylvania and the nation.
These organizations have developed
life-saving innovations and have
agreed to share them with others in
the United States, as well as
provide support, advice, and tips. Read More in article from Care For
Pennsylvania.
The Hanover Evening Sun reports that the quality of care for
cardiac surgery at York Hospital was
good, according to 2005 figures.
A Pittsburgh Post-Gazette editorial states that, "A report
released last week by the
Pennsylvania Health Care Cost
Containment Council showed that in
2005 UPMC received dramatically
higher payments for heart operations
than other Pittsburgh-area
hospitals."
June Journal Focuses on SCIP
The Journal of the American College of
Surgeons has devoted its
June issue to recent studies on the
American College of Surgeons
National Surgical Quality
Improvement Program, which tracks
the outcomes of various surgical
procedures and provides data to help
hospitals improve patient safety and
quality of surgical care. Several of
the 20 articles show how the program
has helped reduced complications
among surgical patients and enables
surgeons to better assess a
patient’s risks before an operation.
The program, used in 155 private
hospitals, includes a data collection module for process measures used by the
Surgical Care Improvement Program (SCIP).
High-Risk Medications. ISMP Alert
Reminds Practitioners about
Heparin-Insulin Mix-Ups
A recent Institute for Safe Medication
Practices (ISMP) alert reviews several different mix-ups
between heparin and insulin. ISMP
recommends that in cases of
unexpected, unexplained
hypoglycemia, that practitioners
should consider the possibility of a
medication error, discontinue all
current infusions, hang new
solutions, treat the patient as
necessary with dextrose, and check
for unintended additives by sending
the discontinued infusion bags for
analysis. The alert also provides
tips to prevent confusion between
heparin and insulin vials during
drug preparation, as well as tips to
detect errors between heparin and
insulin at the point of
administration before they reach the
patient.
May 2007
Patient Safety Authority Releases
Pharmacy Safety Advisory
The Pennsylvania Patient Safety
Authority (PSA) this week issued a Supplementary Advisory (pdf)
with detailed results from a recent
voluntary assessment of electronic
pharmacy systems in Pennsylvania.
The assessment found that pharmacy
computer systems “are not detecting
all unsafe drug orders,” and the PSA
is encouraging all Pennsylvania
facilities to test their systems to
ensure that they are catching
potentially harmful medication
errors.
The Morning Call reports that a bacteria that lies
dormant in a person's intestines
until antibiotics turn it into a
nasty and sometimes deadly disease
appears to be more prevalent in
Pennsylvania, new state data show.
The Philadelphia Business Journal reports that the number of
hospitalizations where patients had
the clostridium difficile-associated
disease (CDAD) that can be a
hospital-acquired infection nearly
tripled during the past decade,
according to a research brief.
The Tribune-Review reports that the number of
Pennsylvania patients afflicted by a
nasty intestinal bug more than
doubled in a ten-year period,
according to a state report that
raises fresh concerns about a
dangerous strain of the bacteria.
The Bucks County Courier Times reports that the number of
Pennsylvanians hospitalized with a
new strain of drug-resistant
bacteria more than doubled during
the last ten years and that's a
growing public health concern,
experts say.
The Pittsburgh Post-Gazette reports that increasing numbers of
hospitalizations in the state have
been linked to infections from a
spore-forming pathogen known as C.
diff, according to a new report.
Program Key to Improving Quality,
Safety, Patient Satisfaction, and
Revenue
Don’t miss HAP’s 2007 Pennsylvania
Hospital Capacity Management Summit,
June 4-5, and learn how hospitals
across the country are tackling the
challenges of overcrowding. This
highly interactive conference will
cover practical patient flow
techniques that you can apply toward
immediate positive change in your
organization. The sessions will
focus on the key drivers affecting
ED and inpatient capacity, and flow
problems. You’ll learn about
leading-edge techniques,
technologies, and improvement tools,
and how to utilize benchmarking to
assist with overall delivery from
experts across the nation.
Organizations strongly are
encouraged to send teams to the
meeting to maximize the learning
experience! This program is a must
for chief executive officers, chief
operating officers, nurse
executives, nurse managers, nurses,
administrative directors, managers
of ORs and EDs, performance
improvement directors, physician
leaders, ED physicians, surgeons,
and others. A full
program brochure and registration
form (pdf) are available at the HAP
website.
Free Webcasts from International
Forum on Quality & Safety in Health
Care Available
The Institute for Healthcare
Improvement (IHI) announced the
availability of webcast
presentations from the
International Forum on Quality &
Safety in Health Care that was held
April 18-20 in Barcelona, Spain.
There is no charge to access the
presentations on the IHI website.
Reuters reports that errors in medical care
affect 10 percent of patients
worldwide, according to the United
Nations health agency, which issued
a checklist to help doctors and
nurses avoid common mistakes.
The Washington Post reports that in an age of impersonal
medicine, some doctors still buck
the trend and go to extraordinary
lengths to give their patients
personal care. Patients who
encounter that kind of care don't
just find the difference striking,
they often credit it with improving
their health.
April 2007
The Tribune-Review reports that Pennsylvania hospitals
last year reported 195,832 medical
errors and near-misses--mistakes
caught early without causing
complications, according a report
from the Patient Safety Authority.
Department of Aging Launches Fall
Prevention Program,
“Healthy Steps for Older Adults.”
The pair of two-hour workshops,
intended for adults over age 50,
will be offered in 34 counties in
PA, and will address participants’
medications, sensory deficits, home
environmental safety, mobility
exercise, health and behavioral
status, foot care, and nutrition
hydration. Interested persons can
call their local Area Agency on
Aging or toll-free at (866)
286-3636.
A Washington Post column states
that the number of organizations
trying to evaluate hospitals is
growing fast, along with the breadth
and sophistication of their
analysis. The problem; however, is
that hospitals that look great
according to one data set often come
up short on other scorecards.
The Philadelphia Inquirer reports that the number of patients
who are victims of medication
mistakes or experience serious drug
reactions--known collectively as
adverse drug events--jumped 41
percent in the eight-county
Philadelphia area from 1997 to 2005.
The Wall Street Journal reports on hospitals' use of
color-coordinated wristbands,
including the work done by
northeastern Pennsylvania's "Color
of Safety" task force. "The
wristbands designed to protect
patients are actually increasing the
risk of harm, safety experts say,
endangering patients transferred
between hospitals and ..." Read more.
March 2007
The Philadelphia Business Journal reports that a new strategy for
reducing medical errors has been
implemented at Methodist Hospital, a
division of Thomas Jefferson
University Hospital and the
Jefferson Health System.
The Pittsburgh Post-Gazette reports about a new therapy being
offered at Allegheny General
Hospital where doctors lower the
body temperature of cardiac arrest
patients to reduce chances of brain
and organ damage.
The Pittsburgh Post-Gazette reports that researchers at
Allegheny General Hospital took part
in a study suggesting that a
metallic alloy device, known as the
HeartNet Ventricular Support System,
may counteract harmful changes to
the heart that can occur in some
patients with heart failure.
The Washington Post reports that
a major medical group is
recommending for the first time that
women at greatest risk of breast
cancer undergo MRI exams every year
to try to catch more tumors at their
earliest, most treatable stages.
The Associated Press reports that more than half a
million people a year with chest
pain are getting an unnecessary or
premature procedure to unclog their
arteries because drugs are just as
effective, suggests a landmark study
that challenges one of the most
common practices in heart care.
USA
Today reports that miscommunications
between patients and health care
providers are increasing the chances
that people who need medical care
will be hurt or killed in the
process, according to a report from
a health care accreditation group.
USA Today reports that overdoses
of prescription and over-the-counter
drugs are sending more people than
ever to emergency rooms, a new
government report says.
Culture of Safety
Encouraging staff and patients to
communicate freely
Adapted from Tips: Techniques to
Improve Patient Safety, Second
Edition, Joint Commission Resources.
The following are tips to create a
culture of safety:
• Although the National Patient
Safety Goals specifically address
patient safety, ensure that staff
recognizes that a culture of safety
should also include staff, visitors,
and all individuals interacting with
the organization.
• Ensure physician involvement and
buy-in in the culture of safety.
• Share lessons learned from root
cause analyses with people at the
blunt end (leaders), as well as
those at the sharp end (clinical
staff).
• Develop and encourage use of
informal means for communicating
concerns, problems, and errors.
• Assign one or two clinical staff
members to be on the receiving end
of information related to safety
concerns. The people must be
credible and nonjudgmental; have
good rapport with physicians,
nursing, and other clinical staff;
and, be comfortable asking questions
in non-accusatory ways.
• Take a proactive approach to
errors. Annually select at least one
high-risk process for proactive risk
assessment.
• Study and learn from near
misses--they reflect your success in
preventing harm and are
opportunities to learn.
• Actively search for information in
the professional literature about
how to do things safely and then
practice what you learned.
• Provide team training so that all
staff is aware of your
organization’s commitment to a
culture of safety and know how to
implement this culture.
• Encourage patient and family
involvement in the care process
through informational sessions,
brochures, and posters.
• Share information about your
safety efforts with others outside
your organization at conferences,
through published articles, and via
informal communication.
Copyrighted - Joint Commission
Resources, Inc., all rights reserved
7 Dangerous Drug Mistakes: Experts
explain the dangers of mixing drugs,
not checking labels, and other
common drug mistakes. The football
player Terrell Owens blamed his
recent trip to the hospital on a bad
mix of painkillers and a supplement.
The son of Anna Nicole Smith
reportedly died with a mixture of
the antidepressants Lexapro and
Zoloft and the drug methadone in his
system. Read more in WebMD article.
Cultural Competence and Patient
Safety Understanding the cultures
and diversity of individuals Adapted
from Tips: Techniques to Improve
Patient Safety, Second Edition,
Joint Commission Resources.
Patient demographics are more
diverse than ever and health care
providers need to provide care in a
way that is culturally and
linguistically appropriate to their
patients. Some cultures focus on the
spiritual or nutritional aspects of
care; others rely on traditional
remedies. Some cultures prohibit the
mixing of sexes so that only
same-gender individuals may provide
care. These beliefs directly affect
the patient’s willingness to be
treated and follow treatment
programs. Many health care
organizations have made an effort to
recruit staff representing the
communities the organization serves.
Staff members who practice or are
familiar with the values, beliefs,
traditions, customs, and cultures
present in the hospital’s community
can be recruited through development
of relationships with cultural
groups in the area. Staff need to
use appropriately trained medical
interpreters and translators. Family
members and friends of the patient
should not translate if at all
possible as they are not familiar
with medical terminology, may
withhold information during the
translation process, or may change
the meaning of what is said by the
patient or health care provider.
Staff should listen carefully and
respect beliefs about illness and
traditional cures. These beliefs can
help practitioners develop care
plans and treatment programs that
the patient is more likely to
follow. Staff should ask the patient
what he or she thinks caused the
problem, how it is affecting him or
her, and what type of treatment the
patient thinks he or she should
receive. To make sure that a patient
understands instructions, staff
should ask for a return
demonstration of what was explained.
This step lets staff gauge the
patient’s level of understanding and
gives the patient an opportunity to
ask questions. Finally, do not
assume that a general description of
a cultural group applies to each
individual member of that group.
General culture tools provide basic
information about belief practices,
nutritional preferences, and
communication issues. They are a
good starting point in understanding
and identifying appropriate cultural
issues and practices. But, remember
that there is a great diversity of
individuals within each cultural
group.
Copyrighted - Joint Commission
Resources, Inc., all rights
reserved.
The Philadelphia Inquirer reports that most children treated
at major pediatric hospitals are
given medicines not approved by the
Food and Drug Administration for use
in patients so young. Children's
Hospital of Philadelphia and St.
Christopher's Hospital for Children
cited.
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